Return Policy
Defective Product Returns
We accept returns only for products that are defective or damaged due to manufacturing errors. To initiate a return, you must contact us within 7 days of receiving your order.
All defective products must be returned in their original packaging, with all included accessories and documentation.
How to Return a Defective Product
- Contact us at thecornstripper@gmail.com or 209 969 6043 with your order details and a description of the defect.
- We will provide a return authorization and instructions for returning the product.
- Once we receive and inspect the returned product, we will process a replacement or refund, as applicable.
Non-Returnable Items
We do not accept returns for non-defective products. Exchanges are not available at this time.
Return Shipping
Return shipping costs for defective items will be covered by us. We will provide a prepaid return shipping label.
Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to safeguarding your data and being transparent about our practices.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal information you provide, such as your name, email address, and phone number.
- Order details, including billing and shipping information.
- Technical data such as IP address, browser type, and usage patterns on our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and provide customer support.
- To improve our website and services.
- To communicate with you about updates, promotions, and important notifications.
Sharing Your Information
We do not intentionally share your personal information with third parties, except as necessary to provide our services, such as:
- Processing payments through secure payment gateways.
- Shipping orders via trusted delivery services.
- Complying with legal obligations, such as responding to lawful requests from authorities.
We do not sell or rent your personal information to any third parties.
Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You have the right to:
- Access and update your personal information.
- Opt out of receiving promotional communications from us.
- Request deletion of your personal data, subject to legal or operational requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at thecornstripper@gmail.com or 209 969 6043.
